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Delivery & Returns

For more information on our delivery and returns services please refer to the relevant sections below. If you have any further queries please contact our team using the contact us form at the bottom of the page.

Delivery

We currently offer free delivery on UK orders only when you spend £30. Please refer to the table below for country specific rates or estimate your shipping in the basket once you have added all items you wish to purchase.

Delivery CountryCostEstimated Delivery Timescale
United  Kingdom£6.00 (Free Over £30)2-3 Working Days
Ireland£7.00 (Free Over €35)2-3 Working Days
United States£20.007 Working Days
Belgium, Guernsey, Jersey, Luxembourg,
Netherlands 
Up to 3kg - £13.00
3kg-5kg - £15.00
5kg-7kg - £18.00
7kg-10kg - £22.00
5-7 Working Days
Austria, Denmark, Finland, France, Germany,
Greece, Italy, Monaco, San Marino, Spain, Sweden
 
Up to 3kg - £18.00
3kg-5kg - £23.00
5kg-7kg - £27.00
7kg-10kg - £34.00
5-7 Working Days
RussiaUp to 3kg - £28.00
3kg-5kg - £35.00
5kg-7kg - £67.00
7kg-10kg - £86.00
7 Working Days
JapanUp to 3kg - £28.00
3kg-5kg - £35.00
5kg-7kg - £43.00
7kg-10kg - £54.00
7 Working Days
SwedenUp to 3kg - £13.00
3kg-5kg - £15.00
5kg-7kg - £18.00
7kg-10kg - £22.00
5-7 Working Days
AustraliaUp to 3kg - £28.00
3kg-5kg - £35.00
5kg-7kg - £43.00
7kg-10kg - £54.00
7 Working Days

For all other countries please use our handy shipping estimator which can be found in the basket (cart).

Please note: delivery prices in will be charged in your local currency based on the exchange rate. We currently offer direct payment in GBP, Euro and USD. All other currencies may incur a foreign transaction fee from your chosen payment method (e.g. bank or PayPal).

For UK, Ireland and Europe we use Parcelforce and for all other territories we use DHL. Both couriers will provide you with tracking links so you can track your order throughout the delivery stages.

Returns

Online purchases can be returned to the address below up to 30 days after purchase. Please take time to read our terms & conditions below to ensure you keep yourself right when returning a product to us.

Return Address
Web Shop
Ulster Weavers Ltd.
Portman Business Park Lissue Industrial Estate
Moira Rd
Lisburn
BT28 2XF

Contact Us

If you have a question about our delivery options or returning a product please reach out to our team using the form below & we'll be in touch as soon as possible.