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Delivery & Returns

 

Due to the Coronavirus pandemic, most Ulster Weavers staff are working remotely from home. During this time we will continue operating and shipping product normally.
If you have an order with us it will ship as confirmed but there may be a slight delay in the delivery period.

We hope that you and those around you remain safe.

We are privileged to have you as a customer and even in this unprecedented situation, we are working hard to continue serving you as you expect.

Thank you for your continued support in these difficult times.
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All orders received before 1.00pm will normally be dispatched on the same working day.


Free delivery with order value over £30 UK only.

The below are estimated delivery times under normal working conditions.

Please see our couriers status page for any issues in you region.


UK & Ireland 2 working days

Europe 3-5 working days

Rest of World 5-7 working days

Returns /Refunds

If for any reason you no longer want the order please return the item unused and in original condition (including all labels and tags intact) within 14 days for a full refund.


In the case of any damaged or missing items please contact our web team immediately at webshop@ulsterweavers.com to arrange a refund or replacement.